Sunday 4:00 PM EST to Monday 6:00 AM EST
New Child Support Payment Cards We have recently improved our options for parents to receive child support payments. If you were previously receiving payments on our Florida Debit MasterCard, you should have recently received your new smiONE Visa Prepaid Card in the mail. You should activate your new card immediately in order to have access to your money. If you have not received your new card or you would rather receive child support payments by direct deposit, please contact the Florida State Disbursement Unit at 1-877-769-0251.
On this site, you can review your case activity information, search for payment information by date ranges, find local offices, and update your contact information. Have a question? Visit the Help page, or try out the Glossary for definitions of commonly used child support terms. The Child Support Program values your feedback to continue improving our services. Please fill out this short survey to tell us what you think of eServices.