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Administrative
(see also Administrative Action)
This is the process used to establish an order for paternity and/or child support. Learn more about the administrative order establishment process.
 
Administrative Action
(see also Administrative; Administrative Establishment)
This is the process used to establish an order for paternity and/or child support. Learn more about the administrative order establishment process.
 
Administrative Establishment
(see also Administrative; Administrative Action)
This is the process used to establish an order for paternity and/or child support. Learn more about the administrative order establishment process.
 
Administrative Order
(see also Administrative Paternity and/or Support Order)
A paternity and/or child support order that is entered through an administrative process instead of a judicial process. An administrative order has the same force and effect as a judicial order.
 
Administrative Paternity and/or Support Order
(see also Administrative Order)
This is the type of support in which parents work with us to determine the amount and type of support for the support order. A court hearing is not needed. Another option is a judicial order.
 
Alimony
The amount ordered to be paid for spousal support.
 
Alleged Father
A person named as a possible biological father of a child.
 
Amount Sent to You
This is the amount we sent by payment card, direct deposit or check to the parent due support.
 
Begin Date for Ordered Support
This is the date the first child support and/or, past-due child support is due after the order information is entered into our computer system. For example: Child support payments are due the first of every month beginning March 1, 2010. The order information was entered into our computer system on July 15, 2010. The order begin date displayed in eServices will be August 1, 2010.
 
Begin Date for Medical Support
This is the date the first medical support payment is due after the order information is entered into our computer system. For example: Medical support payments are due the first of every month beginning March 1, 2010. The order information was entered into our computer system on July 15, 2010. The order begin date displayed in eServices will be August 1, 2010.
 
Business, Professional, Hunting and/or Fishing License Suspension
We can suspend business, professional, hunting and/or fishing licenses when a parent is not paying as ordered. We send a notice to the parent that we will suspend their licenses to enforce the support order. From the date we send the notice, the parent has 30 days to pay what they owe, enter into a payment agreement, or request a hearing before we suspend a license.
 
Case Number
This is the number assigned by us to identify your case.
 
Case Status
The following case statuses are used in eServices:
  • Open – Services are being provided by the Program
  • Evaluating closure; Pending evaluation for closure; Initiating closure; Processing closure - Child support services may be ending. If you want services, please contact us.
 
Case Summary
This is a summary of your case details. It includes the case status and can include other basic information about your case, like whether there is a support order, medical support, active mailing and residential addresses, and recent payment information.
 
Clerk of Court
The Clerk of Court maintains court records. Find a list of Florida Clerks of Court at Find A Clerk – Florida Court Clerks & Comptrollers (flclerks.com).
 
Completed Case Actions
These are child support actions that are completed.
 
Contempt
(see also Motion for Contempt)
A motion for contempt is filed in circuit court when the parent who owes support does not pay as ordered. Learn more about court actions.
 
Contesting
This means a parent disagrees with a pending enforcement action. A parent who owes support can contest the action by filing a petition in a circuit court.
 
County
This is the county the support order was issued in.
 
Credit Agencies
Also referred to as Credit Reporting Agencies. This is an action that can result in the current support obligation and any past-due support owed being reported to credit reporting agencies or credit bureaus.
 
Current Child Support
The amount ordered to be paid for child support.
 
Current Support Collected
This is the amount collected and credited toward the current support obligation.
 
Date Sent to You
This is the date we sent the money to the payment card of the parent due support. If payments are sent by direct deposit, this is the date we sent the money to the bank to deposit into the account of the parent due support. Some banks may take a few days to process a payment to the account. If payments are sent by check, this is the date we mailed the check.
 
Declaration of Unpaid Support
A form completed by the parent due support that states the amount of court ordered child support or alimony that has not been paid.
 
Depository Number
This is the number assigned to the order by the Clerk of Court to track child support payment information.
 
Direct Deposit
Florida law requires us to send child support payments electronically. You can choose to receive your child support payments by direct deposit into your checking or savings account. A Social Security number is required for direct deposit.
 
Dismissal
A judicial or administrative action is ended before an order is obtained or established.
 
Driver License Suspension
An enforcement action that can result in suspension of a Florida driver license for nonpayment of support or noncompliance with an order to appear for genetic testing.
 
Enforcement Actions
Steps taken to collect support when payments are not made as ordered and we do not hear from the parent who owes support. To learn more visit Complying with Child Support Orders

Read the Working with Parents and Partners to Ensure Payment infographic to learn more about how the Child Support program works with parents and partners to ensure payment, including information on many of the various methods the Program uses to assist in this effort.
 
Federal Income Tax Refund Offset
An enforcement action to collect past-due support from federal income tax refunds.
 
Financial Affidavit Administrative Support Proceeding
A form that each parent completes with their financial information. The information is used to calculate the child support amount.
 
Genetic Testing

A scientific test to determine whether a man is the child's biological father. It is also called a DNA test. Skin cells are collected from the inside of the mouth for testing.

We contract with independent laboratories to test genetic samples and provide test results. We do not accept genetic test results from other laboratories.

See our genetic testing brochure for more information. (Also available in Español, Kreyòl Ayisyen )

 
Health Insurance Premium
The amount ordered to be paid for health insurance or other healthcare coverage.
 
Income Withholding
We send income withholding notices to employers and other payers of income. Child support payments are withheld from wages or other income. Learn more about income withholding.
 
Interstate Cases
If one parent lives in another state, we may work with the other state to complete child support actions.
 
Judicial Action
(see also Judicial Establishment)
We have started an action in court to establish an order for paternity and/or child support. Learn more about judicial order establishment.
 
Judicial Establishment
(see also Judicial Action)
We have started an action in court to establish an order for paternity and/or child support. Learn more about judicial order establishment.
 
Judicial Order
A support order issued by a court.
 
Late Payment Notices
(see also Past-Due Notices)
 
Lien (Personal Property)
(see also Personal Property Lien)
A legal claim on personal property up to the amount of past-due child support. Personal property does not include land or real estate.
 
Lottery Winnings Interception
An enforcement action that can result in collection of past-due support from a parent’s lottery winnings.
 
Medicaid Reimbursement
The amount ordered to be paid to reimburse the Medicaid agency.
 
Medical Financial Support
The amount ordered to be paid for medical support or healthcare coverage.
 
Medical Support
Medical support may be part of a child support order and can include:
  • Providing health insurance for the child
  • Paying medical expenses for the child that are not covered by insurance.
 
Modification
An action to change the child support order when the circumstances of the family have changed. A modification may be initiated by either parent or the Child Support Program. Modification may be initiated if the income of one or both parents has changed significantly; a child has moved into or out of the household; or a child has reached 18 years of age but is still in high school.
 
Motion for Contempt
(see also Contempt)
A motion for contempt is filed in circuit court when the parent who owes support does not pay as ordered. Learn more about court actions.
 
Noncovered Medical Support
The amount ordered to be paid for the child's uninsured medical expenses.
 
Open Case Actions
These are child support actions where there are steps in progress prior to completing the action. Click the Action Status to see if there are previous statuses available to view.
 
Order Date
This is the date the support order is signed.
 
Ordered Support Types
Types of support obligations included in the support order, such as:
  • Current support
  • Past-due payment
  • Alimony
  • Past-due alimony
 
Other Amount
The amount displayed in Other Amount column on the View Payments tab includes money that was paid by the parent who owes support but not sent to the parent due support. The reasons why a payment was not sent may include:
     
  • The parent who is due support is receiving cash assistance from the State of Florida or received cash assistance in the past.
  • The payment was taken back by the agency that sent it to us.
  • The payment was reversed because it belongs to another case.
  • The amount is on hold because the support obligation is paid in full or because there is a pending legal action to change the support order.
  • There is an active repayment agreement for money owed to the State.
  • The payment was refunded to the parent who owes support.
  • The amount was already sent on a previous date.
 
Other Parent
This is the name of the other parent who is either due child support or who owes child support.
 
Parent Information Form Administrative Support Proceeding
A form that each parent and/or caregiver completes with basic information about themselves and the child(ren). The information is used to calculate the child support amount.
 
Parent Due Support
This is the parent on the case who is owed child support and/or medical support.
 
Parent Who Owes Support
This is the parent on the case who owes child support and/or medical support.
 
Passport Denial
This is an action that can result in denial of a request by the parent who owes support to renew their passport.
 
Past-Due Alimony
The amount ordered for alimony that is not paid on time.
 
Past-Due Child Support
The amount ordered for child support that is not paid on time.
 
Past-Due Medical Support
The amount ordered for medical support, healthcare coverage or premiums that is not paid on time.
 
Past-Due Notices
(see also Late Payment Notices)
If a parent is not paying support as ordered, we will mail notices to inform them that they have missed a payment(s).
 
Past-Due Support for Another State
The amount ordered for child support that is owed to another state's child support program.
 
Past-Due Support for Foster Care
The amount ordered for child support that is owed to the foster care agency that is not paid on time.
 
Payment
This is the total amount paid by the parent who owes support.
 
Payment Agreement
A written agreement for payment of past-due support between the parent who owes support and the Program. The agreement may include a lump-sum payment and/or periodic payments towards the past-due balance.
 
Payment Date
This is the date we received the payment from the parent who owes support.
 
Payment Frequency
The support order requires payments to be made at a certain frequency. The most common frequencies are monthly and weekly.
 
Personal Property Lien
(see also Enforcement Actions; Lien)
An enforcement action that can result in the placement of a lien on personal property owned by the parent who owes support. Personal property can include a motor vehicle or boat.
 
Public Assistance
Includes food assistance, Medicaid, and/or Temporary Cash Assistance.
 
Reemployment Benefits
When the State of Florida is paying Reemployment Benefits (formerly unemployment compensation) to a parent who owes child support, a percentage of the benefits are deducted for child support. The amount deducted is up to 40 percent of the benefits, but not more than the child support owed.
 
Responsible Person for Medical Insurance
In this field in the Medical Support section on your Support Order screen a "Yes" will be displayed if the support order names the parent responsible for providing medical insurance. If a parent is not named in the support order, “None” will be displayed.
 
Service of Process or Serve
Service of process is how legal notice is provided to a parent when an administrative or judicial action is started.
 
smiONE Visa Prepaid Card
Florida law requires us to send payments electronically. This is a payment card you can use to make purchases or cash withdrawals. See the payment card information section of our website to find out more about using the card and fees.
 
Support Order
A legal order requiring child support payments and related terms.
 
Title IV-D Standard Parenting Time Plan
A form parents can complete that specifies the days and times, including overnights and holidays, that a child will spend with each parent using a standard schedule established in Florida law. This form is used to calculate the child support amount in administrative support establishment only when both parents sign and return it.
 
Total Amount Due
The total amount due in child support, medical support and/or alimony as of the day you are viewing the balance on eServices. The Clerk of the Circuit Court is the official record keeper for child support payments. Contact the Clerk of Court where the support order was issued for an official payment record.
 
Total Payment
This is the total amount paid by the parent who owes support.
 
Username
This is the identifying name you create for your eServices account during registration. The username is required every time you sign in to use eServices. Keep it secure. We do not know your username and cannot give it to you if you forget it. If you forget your username, you must sign up again and create a new username.
 
Workers' Compensation
If a parent owes support and is receiving Workers’ Compensation, we may receive part of the Workers’ Compensation to pay child support.
 
Other Amount
The amount displayed in Other Amount column on the View Payments tab includes money that was paid by the parent who owes support but not sent to the parent who is due support. The reasons why a payment was not sent may include:
  • The parent who is due support is receiving or has received cash assistance.
  • There is an active repayment agreement for money owed to the State.
  • The money was refunded to the parent who owes support
  • The amount is on hold because the support obligation is paid in full or because there is a pending action.
  • The amount was already sent on a previous date.
Declaration of Unpaid Support
This form is used to record the amount of court ordered child support or alimony that has not been paid to the parent due support.


Financial Affidavit Administrative Support Proceeding
A form that each parent completes with their financial information. The information is used to calculate the child support amount.


Parent Information Form Administrative Support Proceeding
A form that each parent and/or caregiver completes with basic information about themselves and the child(ren). The information is used to calculate the child support amount.


Title IV-D Standard Parenting Time Plan
A form parents can complete that specifies the days and times, including overnights and holidays, that a child will spend with each parent. This form is used to calculate the child support amount only when both parents sign and return it.